Hard Rock Hotel Cancun, Cancun
About the Hotel
Hard Rock Hotel Cancun is a five-star oceanfront venue and all-inclusive resort located in Cancun's Hotel Zone. The hotel features unique rock star-style amenities and is renowned for its luxurious accommodations and comprehensive services. Its design incorporates a guitar-shaped approach to the lobby, enhancing the music-themed atmosphere.
Location
Situated in Zona Hotelera, the Hard Rock Hotel Cancun provides easy access to a range of attractions, including international restaurants and beautiful beaches. Guests can explore nearby landmarks such as the Mayan Museum and Dolphin Interactive experiences. The location's proximity to local attractions and conveniences allows for effortless navigation throughout the Cancun area.
Rooms
The suites at Hard Rock Hotel Cancun come equipped with a hydro spa tub and flat-screen LCD TVs featuring premium satellite channels. Each room includes plush bathrobes, slippers, and top-of-the-line bath amenities, complemented by custom bedding and fine linens. Some rooms also offer a dual hot tub and views of the ocean or lagoon from private balconies, catering to guests who appreciate luxury.
Eat & Drink
Dining at the Hard Rock Hotel Cancun includes access to six world-class restaurants, offering a variety of culinary experiences from Mexican to Asian cuisine. The resort also provides an extensive drink menu, featuring cocktails and fine wines from a curated list of world-class vintages. Guests can enjoy experiential dining that matches the lively atmosphere of the resort.
Leisure & Business
The hotel boasts a large lagoon-style pool, including a kid-friendly wading area and adult-only hydro spa tubs. For business events, the Rock n' Roll Ballroom serves as Cancun's largest venue, spanning over 12,378 square feet. The property also offers amenities like a fitness center, wellness treatments, and the exclusive Sound of Your Stay® program, enhancing both leisure and business experiences.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Private beach
- Allergy-free rooms
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Tennis court
- Golf course
- Pool tables
- Table tennis
- Yoga class
Guest Parking
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's buffet
- Children's pool
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness center
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Self-catering
- Dryer
Media
- Flat-screen TV
Location
Reviews and Ratings
My stay at the hotel was truly enjoyable. The rooms were clean and comfortable, the staff was super friendly, and the location was fantastic. However, the dining experience left something to be desired with limited breakfast options. The facilities were well-maintained, offering a pleasant overall experience.
What I loved about this hotel was its amazing location, close to the beach and fantastic restaurants. The rooms were cozy and had lovely views on high floors. The staff delivered impeccable service, although there was a minor letdown in one encounter. The facility is especially known for its excellent service in all areas.
I had a wonderful stay at the hotel! The rooms were clean and comfy with lovely views, but the service was a bit disappointing. The location was amazing, right by the beach, and the dining experience was excellent. The facilities were top-notch overall.
The hotel is situated on level 7, offering lovely views and featuring rooms with 2 queen beds. The service was a standout with super friendly staff providing great service. The location was excellent, with nearby restaurants and breathtaking ocean views. The dining experience could be improved, but the hotel's facilities were top-notch.
I couldn’t have asked for a better location for my stay. The hotel is right by the beach, and although it’s a bit far from restaurants, the proximity to events like dolphin interactions and the Mayan museum made it worth it. The rooms on the high floors with 2 queen beds on level 7 offered lovely views, enhancing the experience. The service was exceptional in all areas, except for one staff member who was a bit dismissive. Despite these drawbacks, the hotel provided excellent service, and its facilities were well-equipped. The price was a bit steep, but the value for money can be justified by the top-notch service and the stunning location.
The hotel offers lovely views from high floors with 2 queen beds. The service was exceptional in all areas, except for one staff member who was rude. The location is perfect, close to various restaurants and markets. The dining experience was simple but satisfactory. The facilities met all our needs and more.
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