Hard Rock Hotel Cancun, Cancun
About the Hotel
Hard Rock Hotel Cancun is a five-star oceanfront hotel located in the renowned Zona Hotelera, known for its stunning beaches and cosmopolitan atmosphere. This all-inclusive resort features unique amenities such as the Sound of Your Stay® program, catering to music enthusiasts. With a guitar-shaped lobby, it embodies the iconic Hard Rock theme and offers a luxurious experience designed to appeal to all guests.
Location
Situated in the heart of Cancun's Hotel Zone, the Hard Rock Hotel Cancun provides easy access to vibrant nightlife, shopping, and cultural attractions. The area is known for its beautiful beaches and numerous water sports. Guests can explore nearby sites like the Interactive Aquarium and archaeological locations, enhancing their stay with local experiences.
Rooms
The suites at Hard Rock Hotel Cancun are designed for indulgence, featuring amenities like hydro spa tubs and plush bedding. Each room is equipped with a flat-screen LCD television showcasing premium satellite channels. Guests can enjoy a fully stocked minibar including sodas, water, juice, and domestic beer. Many rooms offer breathtaking views of the Caribbean Sea from private balconies.
Eat & Drink
The hotel provides an eclectic dining experience with six restaurants serving international cuisines, from Asian to Italian. Guests can savor expertly prepared dishes, including grilled meats, while enjoying views of the beach. The all-inclusive experience also features an extensive drink menu, including a world-class selection of wines.
Leisure & Business
Leisure activities include a large lagoon-style pool with a dedicated kid-friendly area and an adults-only hydro spa tub. The property also offers an expansive ballroom, the Rock n' Roll Ballroom, which is Cancun's largest venue for events. The resort features a fitness center and wellness programs like Rock Om®, blending yoga with music.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
Guest Parking
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's buffet
- Children's pool
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Self-catering
- Dryer
Media
- Flat-screen TV
Location
Reviews and Ratings
My stay at the hotel was truly enjoyable. The rooms were clean and comfortable, the staff was super friendly, and the location was fantastic. However, the dining experience left something to be desired with limited breakfast options. The facilities were well-maintained, offering a pleasant overall experience.
What I loved about this hotel was its amazing location, close to the beach and fantastic restaurants. The rooms were cozy and had lovely views on high floors. The staff delivered impeccable service, although there was a minor letdown in one encounter. The facility is especially known for its excellent service in all areas.
I had a wonderful stay at the hotel! The rooms were clean and comfy with lovely views, but the service was a bit disappointing. The location was amazing, right by the beach, and the dining experience was excellent. The facilities were top-notch overall.
The hotel is situated on level 7, offering lovely views and featuring rooms with 2 queen beds. The service was a standout with super friendly staff providing great service. The location was excellent, with nearby restaurants and breathtaking ocean views. The dining experience could be improved, but the hotel's facilities were top-notch.
I couldn’t have asked for a better location for my stay. The hotel is right by the beach, and although it’s a bit far from restaurants, the proximity to events like dolphin interactions and the Mayan museum made it worth it. The rooms on the high floors with 2 queen beds on level 7 offered lovely views, enhancing the experience. The service was exceptional in all areas, except for one staff member who was a bit dismissive. Despite these drawbacks, the hotel provided excellent service, and its facilities were well-equipped. The price was a bit steep, but the value for money can be justified by the top-notch service and the stunning location.
The hotel offers lovely views from high floors with 2 queen beds. The service was exceptional in all areas, except for one staff member who was rude. The location is perfect, close to various restaurants and markets. The dining experience was simple but satisfactory. The facilities met all our needs and more.
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