Key details

About the Hotel

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun

Very good

7.8

7.6

/10

4.2

4.5

“The hotel is perfectly situated just minutes from the beautiful beach and convenient to explore nearby restaurants and attractions.”view full review

Hard Rock Hotel Cancun offers a five-star all-inclusive experience with luxurious amenities and services. This oceanfront property features a grand pool complex and an extensive selection of dining options catering to various tastes. The Cancun hotel is designed to encapsulate a vibrant rock star lifestyle.

Rooms & Amenities

The elegant suites at Hard Rock Hotel Cancun feature ocean views, private balconies, and luxurious amenities including hydro spa tubs and flat-screen LCD televisions with premium channels. Each suite provides free WiFi, a fully stocked minibar, plush bathrobes, and fine bedding.

Dining & Culinary Experience

Dining options include six specialty restaurants offering a wide range of cuisines, from Mexican to Asian. Guests can enjoy experiential dining with upscale menu items and beverages in a vibrant setting, complemented by top-shelf cocktails.

Leisure & Activities

The expansive lagoon-style pool features kid-friendly areas and three outdoor hydro spa tubs, including an adults-only tub. Hard Rock Hotel Cancun offers a full schedule of entertainment and activities suitable for all ages, along with on-site water sports.

Services & Venues

Hard Rock Hotel Cancun includes a large ballroom venue capable of hosting events, along with a stores such as the Rock Shop(R). Other services include 24-hour room service, spa treatments, and a fitness center with advanced gym equipment.

Select your room type

Hard Rock Hotel Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Ocean View Classic
2 persons
40 sq. feet
1 King-size bed
Ocean view
Air conditioning
Balcony
room details
Diamond Ocean View King Classic
2 persons
40 sq. feet
1 King-size bed
Ocean view
Air conditioning
Balcony
room details
Deluxe Double Ocean View Classic
2 persons
40 sq. feet
2 Double beds
Ocean view
Air conditioning
Balcony
room details

Show all rooms

Price and Room Availability Calendar

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October 2026 - October 2027

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Check-in/ Check-out

Facilities

Hard Rock Hotel Cancun offers amenities for your comfortable stay and unforgettable experiences

Relaxing Couples Massage

“The complimentary couples massage was a good experience, providing the perfect relaxation atmosphere for our honeymoon.” read full review

Very nice Steakhouse

“The steak restaurant offered the best service and the steaks were cooked to perfection, making it a nice dining experience.” read full review

Stunning Pool Access

“Access to the exclusive 3rd floor pool was a highlight; its tranquility provided a perfect escape from the crowds.” read full review

Luxurious Room Upgrade

“The upgraded room on the 10th floor was amazing, with an incredibly comfortable bed and stunning ocean views that made our stay special.” read full review

Facilities: Great

8.0/10Review score

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class

Guest Parking

Private parking is possible on site for free.

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

All inclusive
In-room breakfast
Restaurant
Poolside snack bar
Snack bar

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Full body massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Hard Rock Hotel Cancun Location

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun

Getting around

City Centre
Cancun 17 min · 6.9 mi
Airports
Cancun (CUN) 27 min · 11.1 mi
Isla Mujeres (ISJ) 48 min · 19.8 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

All visitors are offered a buffet breakfast for a fee.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Year renovated:

2012

Number of floors:

Number of rooms:

502

Former name

Cancun Palace

Reviews and Ratings

Feedback about Hard Rock Hotel Cancun from previous guests about their experience.

Breakfast

9.9/10

Cleanliness

8.5/10

Comfort

8.6/10

Facilities

8.0/10

Free Wi-Fi

8.0/10

Location

8.9/10

Paid Wi-Fi

7.0/10

Staff

8.3/10

Value for money

7.4/10

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Hard Rock Hotel Cancun, Cancun

About the Hotel

Rooms & Amenities

Dining & Culinary Experience

Leisure & Activities

Services & Venues

Select your room type

Price and Room Availability Calendar

Facilities

General

Sports & Fitness

Guest Parking

Services

Dining

Business

Children

Facilities for people with disabilities

Spa & Leisure

Room features

Bathroom

Media

Hard Rock Hotel Cancun Location

Reviews and Ratings

Next best alternative